Privacy Notice
Last updated: June 4, 2026
Crassus Mexico Capital SA de CV, commercially known as Crassus Group (“Crassus Group,” “we,” “us,” or “our”), operates the website crassus.group. This Privacy Notice explains how we collect, use, protect, and disclose personal information submitted through our website, contact forms, phone calls, email, SMS, WhatsApp, and related real estate inquiry channels.
1. Information We Collect
We may collect your name, email address, phone number, country or city of residence, preferred contact method, property interests, investment preferences, purchase timeline, messages submitted through our forms, and any other information you choose to provide.
We may also collect technical information such as IP address, browser type, device information, pages visited, referring URLs, cookies, and analytics data used to improve our website and marketing performance.
2. How We Use Personal Information
We use personal information to respond to your inquiries, send brochures or requested information, schedule calls or property visits, provide real estate project updates, qualify and manage prospective buyers, communicate with existing customers, coordinate documentation, send account or payment reminders when applicable, improve our website, and comply with legal obligations.
SMS / Text Message Communications
Opt-in: If you check the SMS consent box on our contact forms, you agree to receive SMS text messages from Crassus Group at the phone number you provide. Messages may include real estate property information, sales follow-up, appointment confirmations, customer care messages, document reminders, payment reminders, and account updates.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opt-out: You may opt out at any time by replying STOP to any SMS message. After opting out, you may receive one confirmation message and no further SMS messages unless you opt in again.
Help: Reply HELP for assistance, or contact us at [email protected].
No sharing of mobile opt-in data: We do not sell, rent, or share your mobile number, SMS consent, or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.
3. Sharing Personal Information
We do not sell personal information. We may share information with service providers that help us operate our business, including CRM platforms, website hosting providers, analytics providers, email providers, messaging providers, payment or document platforms, legal advisors, and real estate project affiliates when needed to respond to your inquiry or provide requested services. These providers may use information only as needed to perform services for us.
4. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, and measure marketing performance. You can disable cookies in your browser settings, although some website features may not work properly.
5. Data Retention
We retain personal information for as long as needed to respond to inquiries, manage customer relationships, comply with legal or accounting obligations, resolve disputes, and maintain records of consent and opt-outs. If you opt out of SMS communications, we may retain your phone number on an opt-out list to prevent future messaging.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information. To exercise your rights, contact us at [email protected].
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Contact
Crassus Group
Crassus Mexico Capital SA de CV
Email: [email protected]
Website: https://crassus.group
9. Changes
We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised “Last updated” date.